FAQ

1. Are your products authentic Japanese products?

Yes. Our products are carefully selected from Japanese professional nail care brands and systems. JAPAN NAIL STUDIO focuses on authentic Japanese nail quality, professional performance, and refined beauty standards.

2. Are you based in Ireland?

Yes. JAPAN NAIL STUDIO is based in Ireland. We offer selected Japanese nail products online and Japanese manicure services in Ashbourne.

3. Do you offer nail services as well as products?

Yes. JAPAN NAIL STUDIO is connected with EVA Nailroom, where Japanese-inspired manicure services are available in Ashbourne. You can book an appointment through our booking link.

4. What is Japanese manicure?

Japanese manicure focuses on careful preparation, clean application, nail structure, and maintaining the natural condition of the nail. It is a more refined and detail-focused approach to nail care.

5. Are these products suitable for professional nail technicians?

Many of our products are selected with professional nail technicians in mind. Product descriptions will mention whether the item is suitable for professional use, home care, or both. 

Some products are intended for trained nail professionals only. Product descriptions will clearly state whether an item is suitable for professional use, home care, or both.**

6. Can beginners or clients use these products at home?

Some products, such as nail oils and nail care items, may be suitable for home use. Professional gel products should only be used by trained nail professionals and according to product instructions.

7. Do you ship across Ireland?

Yes. We plan to offer delivery across Ireland. Shipping options, costs, and delivery times will be shown at checkout.

8. Will you ship to Europe?

Our first focus is Ireland. EU shipping may be added in the future once shipping, product compliance, and delivery systems are fully prepared.

9. Can I return a product?

Due to hygiene and safety reasons, opened or used products cannot be returned. If your item arrives damaged or incorrect, please contact us as soon as possible so we can help.

10. How can I contact JAPAN NAIL STUDIO?

You can contact us through the website contact form, email, or social media. For nail appointments, you can use the booking link provided on the website.